Terms of Use

Return Policy Las Vegas Golf and Tennis offers a 30-day return or exchange on most products. If you are not satisfied for any reason, you may return it to us for a full refund if it is: New and unused In its original packaging Accompanied by a copy of the packing list provided with the original purchase The following products may NOT be returned: Special or Custom orders  Merchandise that has been used Gift Cards Pre-recorded videos or DVDs that have been opened Items not purchased at Saint Andrews Golf Shop The return must be initiated within 30 days of your receipt of the merchandise. Exceptions may apply for gift items If returning to lvgolf.com, you are responsible for all freight charges. However, you will be credited for shipping if the product was damaged or defective, or the wrong item was shipped. Merchandise returned C.O.D. will not be accepted. Refunds will be credited to the original purchasing credit card account number or purchasing gift card only. Damaged or Defective Items If an item(s) reaches you that appears to have been damaged in shipping or was defective out of the box, save the shipping carton and please contact the store at (800) 933-7777. All claims for goods damaged in shipping must be made with the carrier within 10 days of the invoice date. If you return items damaged in shipping to Las Vegas Golf and Tennis without first contacting us, you may lose your right to make a claim with the carrier. Warranty Claims Most products sold by lvgolf.com carry a manufacturer’s warranty. Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers’ products, or may be found on their web sites. Should you have a problem with any item covered under a manufacturer’s warranty, we will do our best to assist you. Due to restrictions on accepting warranty returns at lvgolf.com, please contact us prior to returning any merchandise for warranty consideration. Shortages Depending on the type of product ordered, some orders may ship in multiple cartons and may arrive in separate cartons on a different day. Before contacting lvgolf.com to report a shortage, please check your packing slip to verify what was shipped on the order you received. Please note that all claims for shortages must be made with the carrier within 10 days of the invoice date. Contact us immediately for assistance in reporting a shortage.